The following things are not allowed:

1. Opinions or statements that have nothing to do with how you experienced the article
2. Just comments about price or shipping
3. Inappropriate language (for example, but not limited to: swear words, racist statements, diseases or corruptions)
4. References, whether or not as URL, to other websites
5. Discounts, commercial promotions, campaigns or price differences compared to other (online) stores
6. Commercial content and/or a commercial purpose, unless this is explicitly stated in a separate paragraph.

When reviews are removed

Duux can reject a review immediately after it has been written or delete it afterwards without notice. This can be done in these cases, among others:

1. If one or more conditions have not been met or Duux has a reasonable suspicion of this.
2. If the review concerns product information that was incorrect at the time of purchase, but has since been adjusted. To avoid confusing customers, we may choose to delete the review.

A negative experience is never a reason to disapprove or delete a review. If the review meets the conditions, it will be placed online. No matter how negative or positive he is.

How reviews are collected and displayed

You can write a review in 2 ways:

1. Every article on our website has a review section where you can start your own review.
2. Sometimes we invite you by email for a review of something you have purchased.

If a review has been written by someone who purchased the item via duux.com, this will be indicated.

Reviews are never immediately visible. This is because the origin and content are first checked automatically or manually. We do this check ourselves or have it done by a third party. Your review is usually online within a day. The date you see on a review is the date it was written. In principle, reviews are on duux.com forever. If a reviewer has been compensated by another party, this will be stated in the review itself.

Duux.com may adjust these conditions at any time. We will then place a new version on our website as soon as possible.