We understand life can get hectic, that’s why our DPD delivery service is tailored to fit around you.
Enjoy Free Next Working Day delivery on orders of £50 and over across UK Mainland (exclusions apply) placed before 4PM, Monday to Friday. Orders received after 4pm Monday to Friday, or at the weekend will be processed and dispatched the following working day. All orders with a value of £49.99 and under will be charged at £5.99.
Please expect delays to deliveries during peak times, such as Black Friday, Christmas, or any sale period.
Most of our parcels are sent via DPD courier service. Large items (e.g. air conditioners) are sent via UPS heavy goods service which takes 2-3 business days.
A charge of £6.99 for Standard Delivery applies to The Highlands & Islands, Northern Ireland, Isle of Wight and Isle of Man. The Highlands and Islands postcodes are as follows: AB31, AB33-38, AB45, AB52-56, FK17-21, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Unfortunately, we cannot deliver to the Channel Islands.
In case the Customer feels the delivery is delayed in such a way that they no longer wish to fulfill the purchase, it is the Customer’s responsibility to cancel the order. In case the order has been dispatched, the Customer is required to receive the order. Cancellation is not valid until the Customer has received confirmation from Duux either by e-mail or telephone.
If a product has been discontinued, Duux has the right to cancel the purchase and refund the paid amount to the Customer. Duux will notify the customer if a replacement or equivalent product is available.
Free next working day shipping on orders over £50
Fast next working day shipping
Easy returns within 14 days of your receipt of goods